The Business Owner Guide To Generative Engine Optimization
What Changed For twenty years, finding a supplier meant typing a query and being handed a list. You compared a few results, formed your own opinion and chose. The businesses that appeared near the top of that list got most of the attention, which is why an entire industry grew up around getting there.
Refusals matter. A report that only contains successes is either describing a suspiciously easy month or omitting the parts that did not work, and the omitted parts are usually where the useful information is.
None of these are expensive to fix and all of them are total. A blocked crawler does not reduce your visibility, it eliminates it, and every day the block stands is a day of answers composed without you in them.
The Prompt Set, Unchanged The report opens with the prompt set used, versioned and dated, and a statement that it is identical to last month's. If it changed, the change is listed explicitly with a reason, and the previous series is kept alongside so comparisons remain honest.
Fragmented identity produces a specific symptom worth recognising: an assistant knows facts about you but attributes them vaguely, or confuses you with a similarly named business. The fix is dull consistency work across every place your name appears.
What It Should Not Cost This is a defined piece of work with a defined output, and it should be priced that way. Be cautious about audits bundled inescapably into a twelve month retainer, since that structure gives the diagnosis a commercial interest in the treatment.
The monthly report is where an engagement is either accountable or theatrical, and the difference is visible from the first page. A useful report can be argued with. A padded one cannot, because there is nothing in it specific enough to disagree about.
Now a growing share of those questions produce an answer instead of a list. The assistant reads the sources, forms the opinion and hands you a recommendation. The comparison step that used to happen in the buyer's head now happens inside a model, using sources the buyer never sees.
This is a working method you can run yourself in an afternoon, repeat monthly, and hand to an agency as a brief. It produces a record you can argue with, which is more than most reporting in this field manages. homepage
Which to Fix First Work in that order, because the sequence is roughly cheapest to most expensive and each step is wasted without the one before it. There is no value in earning press coverage if the crawler cannot reach the page it points at.
You Have No Stable Identity Models need to connect scattered mentions to a single entity. If your company appears under three different spellings, lists two different founding years, and gives an address on your site that does not match your directory listings, those mentions may never be joined up.
It is also worth doing while your category is boring. An audit run during a period of stability produces a clean baseline. One run in the middle of a competitor's campaign or immediately after a site migration measures the disruption rather than the position, and you will not know which you have unless you took the earlier reading.
Beyond that, watch for referral traffic arriving from assistant domains in your analytics, and watch for the phrasing customers use when they contact you. When people start repeating a description of your business that you did not write, something has shifted.
Expect the timeline to be uneven. Crawler access can change what an assistant sees within days, because retrieval happens at answer time. Identity consistency takes longer, since scattered mentions have to be re-crawled before they join up. Third party coverage is slowest of all and is the part you control least directly, which is exactly why it is worth starting on it before you need the result.
The Argument Against Waiting The usual counterargument is that assistant traffic is still small in most categories, which is often true. But the audit is not primarily about capturing that traffic. It is about finding out whether you are mechanically invisible, whether your identity is coherent, and which third party pages your category's answers are built from.
The terms are used almost interchangeably. Generative engine optimization usually emphasises assistants that write an answer, while answer engine optimization is sometimes used more broadly. Ask any agency what they mean by their term.
There is almost always a specific, findable reason for this, and it is rarely that the model dislikes you. Here are the causes worth checking, roughly in the order that they tend to be responsible. homepage
You are unlikely to read all of it, and its presence changes the incentives entirely. An agency that knows the raw evidence ships with the report writes a different summary than one that knows it will not be checked.
Write between fifty and two hundred prompts covering five types: the category question, the problem question, the comparison question, the question that names a competitor, and the question that names you directly. The last one matters because it reveals what an assistant believes about you specifically, which is often more alarming than being absent.